Terms & Conditions

By booking a session, you agree to the following terms and conditions:

  1. Payments & Fees
    1. All in-person sessions must be paid in full either before or immediately after the session.
    2. Payment can be made via cash, bank transfer, mobile pin.
    3. For online sessions, payment must be completed prior to the session unless otherwise agreed.
  2. Cancellations & Rescheduling
    1. If you need to cancel or reschedule, please provide at least 48 hours notice.
    2. Cancellations made with less than 48 hours’ notice may be subject to a cancellation fee.
    3. No-shows or late cancellations may result in forfeiting the session fee.
  3. Confidentiality
    1. All sessions are strictly confidential.
    2. No personal information will be shared without your explicit consent, except where required by law.
  4. Code of Conduct
    1. Sessions are conducted in a professional and respectful manner. Any inappropriate behaviour may result in termination of the session without a refund.
  5. Disclaimer
    1. Coaching is not a substitute for medical, psychological, or legal advice. By participating in coaching sessions, you acknowledge that you are responsible for your own decisions and actions.
    2. By booking a session, you confirm that you have read, understood, and agreed to these terms.